Ecommerce
Catering Supply Store
DDoS attack recovery, full SEO rebuild and ecommerce redesign. From invisible to page one in under 8 weeks.
- ↑ 340% organic traffic
- ↑ 89% conversions
UK Web Design & Managed Hosting
Websites That Actually Perform.
We build cutting-edge websites, protect them with enterprise-grade security, and hand you a white-label client portal carrying your own brand.
- Sites Launched
- 173+
- Experience
- 14yr
- Uptime Target
- 99%
- Threat Monitoring
- 24/7
White-Label Client Portals
Skywatch Security Monitoring
Real-Time Analytics Dashboard
Official IONOS Agency Partners
WordPress Provisioning
DDoS Protection & Recovery
Technical SEO Optimisation
Google PageSpeed Optimised
UK-Based Expert Support
What we do
Everything your business needs online.
From first launch to ongoing growth: we build, protect and scale your digital presence so you can get on with running your business.
All services in detail
Flagship
White-Label Client Portals
Our flagship product. Your logo, your colours, your domain — billing, support, analytics and security in one login your clients think you built.
Explore client portalsBusiness Portals & ERP
Your own operations system, built around how you work: quotes, jobs, stock, time and attendance, and invoicing with a Sage export. We build it in phases, train your team, then host and support it.
BespokeWeb Design & Build
Bespoke websites built from scratch — no templates, no limits. Every pixel crafted to convert visitors into paying customers.
Custom BuildManaged Hosting
Fast UK hosting on enterprise infrastructure. SSL included, automated backups on every plan and a 99% monthly availability target.
99% Uptime TargetSkywatch Security
24/7 threat intelligence, WAF monitoring and WordPress file integrity. We stop intrusions before they ever cost you.
Always OnSEO & Rankings
Technical SEO, Core Web Vitals and Google Search Console. Rank above competitors and stay there — sustainably.
Growth EngineAnalytics & Insights
GA4 dashboards built into your portal. Real-time visitors, traffic sources and conversion data — one login.
Real-TimeDomain & DNS
Domain registration, DNS management, SSL and email hosting — one panel, zero headaches, full control.
Full ControlNot sure what you need?
Tell us where you are and where you want to be. We'll recommend the simplest route, with no hard sell.
Book a free consultationHow we work
From first call to launch day, and beyond.
One team from start to finish. No hand-offs, no jargon, and you can see every step in your portal.
- 01
Free consultation
A no-obligation chat about your business, your goals and your budget. You get a clear plan and a fixed quote.
- 02
Design & build
We design and build from scratch, sharing progress as we go, so there are no surprises at the end.
- 03
Launch & migrate
We move you onto our UK hosting with SSL, backups and Skywatch switched on, then go live.
- 04
Grow & protect
Monthly reports, SEO improvements and real support. We stay with you long after launch.
Our flagship product
A client portal that carries your name, not ours.
Every Custom Launch client gets the portal we run our own business on. Build progress, website health, security, AI insights, invoices and support, all behind one login.
Real screens from the Custom Launch portal, shown with a demo client. Your portal carries your own logo, colours and domain.
Security on every plan
Security isn't a bolt-on. It's built into every plan.
Seven layers stand between attackers and your website, from a firewall that already knows 15,000+ attackers to real-time malware scanning and off-server backups. Skywatch watches it all around the clock.
- Known attackers blocked at the firewall
- 0+
- Layers on every plan, from £30/month
- 0
Inside your portal
Security, health and insight, watched for you.
Real screens from the portal. This is what you see every time you log in.
Skywatch security
Your site has enemies. We watch.
Most hosts show a green tick and hope for the best. Skywatch watches your logs, your files and global threat feeds around the clock, and shows you all of it here.
- Live brute-force and WAF detection, with IP scoring from AbuseIPDB and AlienVault OTX
- Every WordPress core file hashed and watched, with an instant alert on any change
- Monthly plain-English security reports
- One-click Safe Repair and automatic IP quarantine
Insights · new
A briefing on your business, not just your website.
Insights reads the news, regulation, weather and security feeds that matter to your industry and area, adds what your portal knows about your site, and writes you a short briefing with a recommended action for each point.
- Daily, weekly, monthly and yearly briefings
- Horizon: risks coming up, with how likely they are
- Opportunities: tenders, grants and local events that fit you
- From £7.50 a month on any plan
Website health & SEO
One score for your site. And the fix for it.
Every site we manage gets a health score built from security, backups, speed, SEO and renewals. Our SEO tool then makes measured fixes and proves each one against Google.
- Mobile and desktop PageSpeed tracked over time
- Technical audit: titles, descriptions, headings, robots.txt and sitemap
- Automatic fixes, each measured against Search Console clicks and impressions
- Plain-English to-do list when something needs you
Managed hosting
Fast, secure UK hosting from £30/month.
We handle the servers, security, backups and support, so you can focus on what you do best. No setup fee, no hidden extras.
Built for speed
NVMe SSD servers and a CDN, for the fast load times Google rewards.
Secure by default
Free SSL, daily malware scans, WAF protection and Skywatch monitoring.
Automatic backups
Monthly on Starter, weekly on Growth, daily on Pro and above, with easy restore.
Real UK support
Talk to the people who built your site, Mon–Fri, 09:00–17:30 UK time.
Our work
Results that speak.
B2B
Gekko Labelling
Brand identity, 3D product configurator and label ordering portal for B2B custom labelling.
- ↑ 220% leads
- 4.8★ rating
Healthcare
SRC Aesthetics Clinic
Premium clinic site with custom treatment pricing, booking integration and full Skywatch protection.
- ↑ 67% bookings
- 99 PageSpeed
Custom Launch didn't just recover us from our DDoS attack — they made us untouchable. Rankings came back stronger in under 8 weeks.
Skywatch gives me genuine peace of mind. The team handles every threat before it becomes my problem. I can see it all in my portal.
Analytics, projects and invoices all in one place. I always know exactly where my site stands without chasing anyone. Brilliant.
Pricing
Simple, transparent pricing.
One monthly price covering hosting, security, backups and support. No setup fee, no VAT, no lock-in contract.
Starter
Managed hosting for a small site, looked after properly.
from£30/month
Get Started- Fast UK VPS hosting
- SSL certificate included
- Firewall and malware protection, 24/7
- Monthly backups
- Uptime monitoring
- Email support in UK business hours
- Changes at £50/hr, quoted first
Most popular
Growth
A WordPress site we build and look after for you.
from£60/month
Get Started- Everything in Starter, plus…
- WordPress site — up to 10 pages
- Weekly backups
- SEO basics and Google Analytics
- Client portal for tickets and invoices
- Skywatch security reports in your portal
- Monthly report
- Reply within 8 business hours
Pro
For businesses that rely on their website every day.
from£250/month
Get Started- Everything in Growth, plus…
- Unlimited pages
- Daily backups
- SEO dashboard and Search Console
- Priority support within 4 business hours
- 2 hours of changes every month
- Monthly performance review call
- 1 White-Label Client Portal
Enterprise
Your own business portal or ERP, built and run for you.
from£450/month
Talk to Us- Custom portal or ERP, hosted and maintained
- Your website hosted too
- Daily backups and recovery
- 2-hour response in working hours
- 5 hours of support and changes every month
- Monthly strategy call
- Dedicated account manager
Bolt-ons for any plan
Full pricing, bolt-ons and support packs- Skywatch£5/month
- Analytics£5/month
- SEO Monitor£5/month
- Advertising Hub£10/month
- Insights£7.50/month
- Insights Plus£15/month
Every plan is protected and backed up. Bolt-ons show you that work in your portal. Or take the first four as the See everything pack for £15/month.
- No VAT to add: Custom Launch is not VAT registered · £0 setup fee
- Invoiced monthly, payable within 14 days
- Cancel any time with 30 days' written notice
- Work outside plan scope quoted at £50/hr
- Need regular time? Support packs: Bronze 5 hrs £250 · Silver 10 hrs £500 · Gold 20 hrs £1,000 a month
FAQ
Questions, answered.
Can't see yours? Email contact-us@customlaunch.co.uk and a real person will reply within 1 business day.
Do I need technical knowledge?
Not a thing. We handle everything — domain setup, hosting, maintenance, security and updates. Your job is running your business. Ours is making your website perform.
What is Skywatch and is it included?
Skywatch is our 24/7 security monitoring system. It watches logins, WordPress file integrity and WAF events, cross-referencing known malicious IPs from AbuseIPDB, AlienVault OTX, Spamhaus and Feodo Tracker. Every plan is protected by it. Growth and above also get the Skywatch dashboard and monthly security report in the portal; on Starter that view is a £5/month bolt-on.
What exactly is a white-label client portal?
It is your own branded client area — your logo, your colour scheme, on your domain. Your clients log in to see their invoices, support tickets, project progress, analytics, uptime and security in one place, and it looks like software you built. We build it, host it, secure it and keep it updated. It is included from the Pro plan upwards.
Can the portal match my brand properly?
Yes — logo, colour theme and domain are all yours, and we can build bespoke sections for the way your business actually works. There are ten ready-made colour themes from clean and clinical through to dark and industrial, or we can build one to your brand guidelines.
How quickly can my site go live?
A WordPress site can be live within 24 hours. Bespoke builds take 2–6 weeks. We give you a clear timeline on day one — no vague estimates.
Can I upgrade my plan?
Yes — upgrade any time and we'll pro-rate the difference. No upgrade fees. Many clients start on Starter and move up as they grow. Plans run month to month and can be cancelled with 30 days' written notice.
What if my site goes down?
UptimeRobot checks your site every 5 minutes. If it goes down you're alerted — and so are we. We target 99% availability each month, excluding planned maintenance, which we give you at least 24 hours' notice of. In business hours we reply within 8 business hours on Growth, 4 on Pro and 2 on Enterprise. Critical issues out of hours are covered within 24 hours on Growth, 8 on Pro and 4 on Enterprise.
When can I actually reach a human?
Email support runs Mon–Fri, 09:00–17:30 UK time, excluding UK public holidays. Skywatch monitoring runs 24/7 and will act on threats overnight, and Growth plans and above can escalate genuine outages out of hours through the emergency channel we give you at onboarding.
What is not included in my monthly fee?
Your plan covers hosting, security, backups, portal access and the support response times listed above. Pro includes 2 hours of changes a month and Enterprise 5 hours of support and changes. New development beyond that — a new feature, a redesign, a bespoke integration — is quoted separately at £50/hr, always agreed in writing before we start. Support packs (Bronze 5 hrs £250, Silver 10 hrs £500, Gold 20 hrs £1,000 a month) suit regular development.
Do you migrate existing websites?
Yes — we migrate your site, clean up issues, apply Skywatch and onboard you to the portal. Migration is free for annual sign-ups.
Get in touch
Let's build something brilliant.
Tell us about your project and we'll get back to you within 1 business day. Free consultation, no commitment.
- Emailcontact-us@customlaunch.co.uk
- ResponseWithin 1 business day
- Based inUnited Kingdom
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