About us

We build websites, then we stay.

Custom Launch is a UK team that designs, builds, hosts and protects websites for growing businesses. Most agencies hand over a site and move on. We built our own portal so we never have to.

Sites Launched
173+
Experience
14yr
Uptime Target
99%
Threat Monitoring
24/7

No hand-offs. No jargon. Just one team that builds it, runs it and stays.

What we believe

Four promises we build everything around.

They shape how we price, how we write and what we put in the portal.

01

Plain English, always

Reports, invoices and security alerts written for people, not engineers. If you have to ask what something means, we wrote it wrong.

02

Prove it

Health scores, measured SEO changes and monthly reports. You should be able to see what you are paying for, every month.

03

One team, start to finish

The people who design your site also host it, protect it and answer your tickets. Nothing gets lost between suppliers.

04

Your brand, not ours

Your clients log in to your portal, on your domain, in your colours. We stay behind the scenes.

Why one team

Most businesses juggle six suppliers. You get one.

6 suppliers, 6 logins, 6 invoices. When something breaks, everyone points at someone else.

1 team, 1 login, 1 invoice. The people who built your site host it, protect it and answer your tickets.

How we work

From first call to launch day, and beyond.

One team from start to finish. No hand-offs, no jargon, and you can see every step in your portal.

  1. 01

    Free consultation

    A no-obligation chat about your business, your goals and your budget. You get a clear plan and a fixed quote.

  2. 02

    Design & build

    We design and build from scratch, sharing progress as we go, so there are no surprises at the end.

  3. 03

    Launch & migrate

    We move you onto our UK hosting with SSL, backups and Skywatch switched on, then go live.

  4. 04

    Grow & protect

    Monthly reports, SEO improvements and real support. We stay with you long after launch.

Our clients

In their own words.

Fantastic individual, highly recommend him and his company.
A Anuj ChopraManaging Director, Tenon FM
Analytics, projects and invoices all in one place. I always know exactly where my site stands without chasing anyone. Brilliant.
S SRC Aesthetics ClinicSkin clinic, London

Good to know

The facts.

Proud to be an official IONOS Agency Partner.

Support hours
Mon–Fri, 09:00–17:30 UK time
Email
contact-us@customlaunch.co.uk
We reply
Within 1 business day
VAT
Not VAT registered, so there is no VAT to add

Get in touch

Let's build something brilliant.

Tell us about your project and we'll get back to you within 1 business day. Free consultation, no commitment.

We'll only use your details to reply to this enquiry. It goes straight to our team's inbox.