Security, on every plan

Your website is attacked every day. We make sure it never notices.

Most hosts give you a padlock and hope. We put seven layers between attackers and your site, watch it around the clock with Skywatch, and tell you what we stopped in plain English.

Get a free security check See the seven layers
Known attackers blocked at the firewall
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Layers of protection on every plan
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Threat feeds Skywatch checks against
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Passwords that can log in to our servers
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Figures from our servers, October 2026.

Independently checked

Cyber Essentials certified.

Cyber Essentials is the UK government-backed security standard, run with the National Cyber Security Centre. An independent assessor checked our firewalls, secure settings, user access, malware protection and security updates across the whole company, not just one server.

  • Covers every computer, account and server we use
  • Certificate issued by IASME, the NCSC's Cyber Essentials partner
  • Checked again every year, next by November 2027
  • Signed up to the NCSC's Early Warning service, which alerts us if our domains or IP addresses appear in its threat feeds
  • Cyber Insurance in place through the Cyber Essentials scheme

Select the badge to see the certificate on the official register.

UK Gov Cyber Essentials certified

The whole company, assessed by SecureBytes for IASME. Checked again every year.

ICO registered, UK GDPR compliant

Data protection registration ZC286900. Your site and its data stay in the UK.

IONOS Official Partner

Hosted in the UK

On our own secure, super-fast VPS, as an Official IONOS Agency Partner.

99% uptime commitment

Measured monthly, with response times set by your plan.

Defence in depth

Seven layers between an attacker and your website.

If one layer misses something, the next one catches it. Scroll to follow an attack down through them.

  1. Layer 01

    Firewall and shared blocklist

    Known attackers never reach your site. Our firewall drops traffic from 15,000+ addresses already caught attacking servers elsewhere, from a blocklist shared by thousands of servers worldwide and refreshed all day.

    • CrowdSec community blocklist
    • Dropped before it reaches the web server
  2. Layer 02

    Behaviour detection

    Someone guessing passwords, probing admin pages or scanning for known vulnerabilities is spotted from the logs and banned automatically, across the web server, email, SSH and databases.

    • Brute-force and probe detection
    • Automatic bans
  3. Layer 03

    Web application firewall

    Every request to your site is checked against the OWASP Core Rule Set, the industry-standard rules for stopping SQL injection, cross-site scripting, file inclusion and malicious bots. It runs in blocking mode.

    • OWASP Core Rule Set 4
    • Blocking, not just logging
  4. Layer 04

    Skywatch threat intelligence

    Skywatch checks the addresses that touch your site against global threat feeds and flags attacks on your logins as they happen.

    • AbuseIPDB
    • AlienVault OTX
    • Spamhaus
    • Feodo Tracker
  5. Layer 05

    Malware and code integrity

    New files are scanned for viruses the moment they are written. Every night Skywatch also reads every file your site serves, looking for web shells, card skimmers, hidden code and PHP hiding in upload folders.

    • Real-time antivirus
    • Nightly code sweep
    • Reversible quarantine
  6. Layer 06

    A secure, super-fast VPS

    Your site runs on our own managed VPS in a UK data centre. HTTPS everywhere with strict security headers, server logins by encryption key only (no passwords to guess), each site in its own account, and security updates installed automatically every day.

    • Key-only SSH
    • TLS 1.2 and 1.3 only
    • Daily security updates
    • HSTS and CSP headers
  7. Layer 07

    Backups you can restore

    Every site is backed up on its own schedule and the whole server every month, to separate storage away from the server over an encrypted link. If a backup fails, we are alerted within 15 minutes.

    • Off-server storage
    • Failure alerts
    • Restore from the portal

What gets stopped

The attacks you will never hear about.

These are typical of what reaches any public website on an ordinary day, and the layer that deals with each one. You only hear from us when there is something worth knowing.

Check what is reaching your site
Examples of what we blockPick one to watch it stopped

Skywatch

Our own security service, watching every site.

We built Skywatch because hosting dashboards show a green tick and little else. It works through a queue of checks every five minutes, sweeps every site's code every night, and writes a monthly security report for each site that a non-technical owner can read in two minutes.

  • One-click Safe Repair for common weaknesses, and every fix can be undone
  • Suspicious files quarantined, not deleted, so nothing is lost by mistake
  • A security score for each site, explained line by line in your portal
portal.customlaunch.co.uk
Skywatch in the client portal: threats blocked, break-in attempts stopped and the site security score

Is the website hardened?

Security headers, cookies, exposed files and the SSL certificate, probed from outside.

Is the code clean?

Every file read for malware signatures, syntax errors and code that will break on the next PHP update.

Can someone send email as you?

SPF, DKIM, DMARC and CAA records checked, so nobody can spoof your domain.

Is anyone attacking it right now?

Login brute force, firewall blocks, file changes and threat-feed matches, as they happen.

If the worst happens

A plan, not a panic. Four steps, every time.

  1. 01

    Detect

    Skywatch and the firewall flag the problem, often within minutes, day or night.

  2. 02

    Contain

    The attacker is blocked and any malicious file is quarantined before it can spread.

  3. 03

    Repair

    We fix the weakness or restore a clean backup, then close the way they got in.

  4. 04

    Explain

    You get a plain-English account of what happened and what we changed.

Why it matters

Cheap hosting is only cheap until it isn't.

A hacked site can mean lost sales, a Google warning on your listing and your email marked as spam. This is the difference our layers make.

Typical budget hostingCustom Launch, every plan
Firewall in front of your siteBasic network firewallShared blocklist of 15,000+ attackers, plus automatic bans
Web application firewallOften extra, or not at allOWASP Core Rule Set, blocking
Malware scanningPaid add-onReal-time on upload, plus a nightly code sweep
Someone watchingYou, if you noticeSkywatch every five minutes, and our team
After a hackA cleanup quoteContain, repair, restore and explain
BackupsOn the same server, if anyOff-server, with failure alerts
ReportsNoneA plain-English security report every month

Security questions

Straight answers.

Anything else? Email contact-us@customlaunch.co.uk.

Is security really included on the cheapest plan?

Yes. Every layer on this page protects every site we host, from Starter up. The Skywatch bolt-on on Starter only adds the dashboard and monthly report in your portal; the protection itself is already there.

What happens if my site does get hacked?

We contain it first: the attacker is blocked and any malicious file is quarantined, which can be undone if it turns out to be harmless. Then we repair the site or restore it from a clean backup, find how they got in and close it, and tell you in plain English what happened.

Can you move my existing site over and check it?

Yes. Ask for a free security check and we will scan your current site for malware, outdated software, weak headers and email spoofing risks, and send you the results whether or not you move to us.

Who can see my data?

Only our team, and only to look after your site. Each client site runs in its own account on the server, our own logins use encryption keys rather than passwords, and your portal is protected by its own login.

Are you GDPR compliant?

Yes. We are registered with the Information Commissioner's Office (registration ZC286900), we host your site and its data in the UK, and we only use your data to look after your site. Our privacy notice explains the details.

Do you protect email as well as the website?

Skywatch checks your domain's SPF, DKIM and DMARC records so criminals cannot easily send email pretending to be you, and our server watches its own mail service for abuse and password guessing.

Get in touch

Let's build something brilliant.

Tell us about your project and we'll get back to you within 1 business day. Free consultation, no commitment.

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