Services

Everything we build, run and look after.

One UK team for your website, the hosting under it, the security around it and the portal your clients log in to. No hand-offs between agencies, and no jargon.

Web design & build

Bespoke websites, built to win work.

No templates. We design around your customers and what you want them to do, then build it fast, accessible and easy for you to update. You follow every step in the portal, and you always know what we need from you.

  • Discovery, design, build, content and launch, in that order
  • WordPress or fully custom, whichever suits the job
  • SEO, speed and accessibility checked before launch, not after
  • We move your existing site and email over for you
portal.customlaunch.co.uk
My Build in the client portal: a website launch checklist with what is done and what is needed from the client

Our flagship product

A client portal with your name on it.

Your logo, colours and domain on the portal we run our own business on. Your clients get invoices, support, build progress, website health and security in one login, and think you built it. We host it and keep it updated with new features.

  • On your own domain, in your brand, light or dark
  • Installs on phones and laptops like an app
  • Included on Pro, with a branded portal for your business
portal.customlaunch.co.uk
The client dashboard in the Custom Launch portal

Business portals & ERP

Your own operations system, built around how you work.

When spreadsheets and off-the-shelf tools stop fitting, we build the system your business actually runs on. We build it in phases, train your team, then host and support it.

Quotes & invoicingQuotes that turn into jobs and invoices, with a Sage export.
Jobs & stockEvery job, every part and what is in the warehouse, live.
Time & attendanceClock-ins, timesheets and holiday in one place.
Your dashboardsThe figures you check every morning, without the spreadsheet.
Roles & permissionsStaff see what they need, and nothing they should not.
Hosted and supportedDaily backups, a 2-hour response and a monthly strategy call on Enterprise.

Managed hosting

Fast, secure UK hosting from £30/month.

We run the servers, apply the updates, take the backups and answer the phone. Every plan includes SSL, uptime monitoring and a 99% monthly availability target.

Built for speed

NVMe SSD servers and a CDN, for the fast load times Google rewards.

Backups that restore

Monthly on Starter, weekly on Growth, daily on Pro and Enterprise.

Watched all day

Uptime checks every few minutes. If your site goes down, we know first.

Real UK support

The people who built your site, Mon–Fri, 09:00–17:30 UK time.

Skywatch security

Your site has enemies. We watch.

Skywatch is our own security service. It puts a firewall in front of your site, stops password-guessing bots, watches every file for changes and scans for malware, then tells you in plain English what it found and what we did about it.

  • Firewall blocking SQL injection, script injection and scanners
  • Login protection with IP scoring from global threat feeds
  • File and malware watch, with reversible one-click repair
  • A monthly security report written for people, not engineers

Protection is in every plan · Dashboard and reports included from Growth, £5/month on Starter

How we protect every site, layer by layer

portal.customlaunch.co.uk
Skywatch in the client portal: 124 threats blocked, 64 break-in attempts stopped

SEO & website health

Rank higher, and prove it.

Every site gets a health score built from security, backups, speed, SEO and renewals. Our SEO tool then makes fixes on a schedule and measures each one against Google Search Console, so you can see what actually moved your traffic.

  • Weekly SEO score with mobile and desktop PageSpeed
  • Keyword rankings tracked weekly, or daily on Accelerate
  • Each change logged with its before-and-after in clicks

Monitor included on Pro · from £5/month on any other plan

portal.customlaunch.co.uk
Website Health in the client portal: overall score 94
01

Monitor

A weekly SEO score and Google tracking for 3 keywords. Nothing changes unless you ask.

£5/month

02

Improve

One automatic fix every four weeks, each measured on its own against Google clicks and impressions. 10 keywords.

£25/month

03

Accelerate

Up to three automatic fixes every fortnight, measured together, with daily rank checks on 25 keywords.

£60/month

Insights · new

An AI briefing on your business.

Insights reads the public news, regulation, weather and security data that matters to your industry and area, adds what your portal already knows about your website, and turns it into a short briefing. Every point comes with a recommended action.

  • Daily, weekly, monthly and yearly briefings
  • Horizon: risks coming up, with how likely they are and what to do
  • Opportunities: tenders, grants and local events that fit you
  • Insights Plus adds Ask your business, Competitor watch and a quarterly review

Insights £7.50/month · Insights Plus £15/month · on any plan

portal.customlaunch.co.uk
A weekly Insights briefing in the client portal
Insights on a phone

And the rest

The bits that keep a business online.

Analytics

Visitors, sources and top pages from Google Analytics, inside your portal. Included from Growth, or £5/month.

Advertising Hub

Your paid campaigns in one place: spend, leads and cost per lead. £10/month.

Domains & DNS

Registration, DNS, SSL and email set up and renewed for you, with reminders long before anything expires.

Backup & restore

Backups kept on and off the server, and restores you can request from the portal.

Website testing

Before launch we test speed, images, caching and six browsers, Googlebot included, and fix what we find.

Support packs

Regular time each month for changes and new features, from 5 hours. Ad hoc work is £50/hour, quoted first.

Get in touch

Let's build something brilliant.

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